Privacy Policy

At Xilvex, protecting your personal information is fundamental to how we operate. This policy explains our data practices and your rights regarding the information we collect and process.

Last updated: January 15, 2025

Information We Collect

Personal Information

Name and contact details when you register for our financial modeling courses
Educational background and professional experience for program placement
Payment information processed through secure third-party providers
Communication preferences and course-related interactions

Technical Information

Device information and browser details for platform compatibility
Learning progress and course completion data
Website usage patterns to improve our educational content
IP address and location data for security purposes

How We Use Your Information

We process your personal data to deliver exceptional financial modeling education. This includes managing your enrollment, tracking learning progress, and providing personalized support throughout your educational journey.

Your information helps us customize course content to match your skill level and career goals. We analyze learning patterns to identify areas where students typically need additional support, allowing us to enhance our curriculum continuously.

Purpose Legal Basis Data Retention
Course delivery and student support Contract performance Duration of studies plus 2 years
Marketing communications Legitimate interest with consent Until you withdraw consent
Financial record keeping Legal obligation 5 years as required by law

Your Privacy Rights

Under applicable data protection laws, including GDPR and Serbian privacy legislation, you have specific rights regarding your personal information. We've made exercising these rights straightforward and transparent.

Access Your Data

Request a complete copy of all personal information we hold about you, including how we're using it and who we've shared it with.

Correct Information

Update or correct any inaccurate personal information in your student profile at any time through your account settings.

Delete Your Data

Request deletion of your personal information when it's no longer needed for the purposes we collected it.

Data Portability

Receive your personal data in a structured, commonly used format that you can transfer to another service provider.

To exercise any of these rights, contact our privacy team at help@aurorapath.info. We'll respond within 30 days and verify your identity before processing any requests to protect your information.

Data Security and Protection

We implement multiple layers of security to protect your personal information. Our systems use industry-standard encryption, secure data centers, and regular security audits to prevent unauthorized access.

All financial data is processed through PCI-compliant payment processors, and we never store complete payment card information on our servers. Our staff receives regular training on data protection practices and privacy requirements.

Security Measures Include:

SSL encryption for all data transmission
Regular security assessments and penetration testing
Access controls limiting staff access to necessary information only
Automated backup systems with encrypted storage
Incident response procedures for any potential security issues

Information Sharing and Disclosure

We don't sell or rent your personal information to third parties. We may share your data only in specific circumstances necessary for providing our educational services or meeting legal requirements.

We may share information with:

Educational technology providers who help deliver our online learning platform
Payment processors for handling course fees and refunds
Analytics services to understand how students interact with our content
Legal authorities when required by law or to protect our legitimate interests
Professional advisors including lawyers and accountants under confidentiality agreements

All third-party service providers must meet our strict data protection standards and are contractually bound to protect your information with the same level of care we provide.

International Data Transfers

Some of our service providers are located outside Serbia and the European Union. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We use standard contractual clauses approved by the European Commission and work only with providers who demonstrate adequate data protection measures. You can request more information about these safeguards by contacting our privacy team.

Data Retention and Deletion

We keep your personal information only as long as necessary for the purposes we collected it. Different types of information have different retention periods based on legal requirements and business needs.

Retention Periods:

Student records: Maintained for 7 years after course completion
Financial records: Kept for 5 years as required by accounting regulations
Marketing communications: Until you unsubscribe or withdraw consent
Technical logs: Automatically deleted after 12 months
Support communications: Retained for 3 years for quality assurance

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and improve our services. These help us remember your preferences, track your progress through courses, and analyze how our platform is used.

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We use both essential cookies required for the site to work and optional cookies that help us improve our services.

Types of Cookies We Use:

Essential cookies for login and course navigation
Analytics cookies to understand user behavior and improve content
Preference cookies to remember your settings and language choices
Performance cookies to monitor site speed and functionality

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you via email and prominently display the updates on our website.

Minor updates that don't materially affect your rights will be posted directly to this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Questions and Concerns

For any privacy-related questions, data access requests, or concerns about how we handle your information, please contact us:

Email: help@aurorapath.info
Address: Bulevar Kraljice Marije 23, Kragujevac, Serbia
Phone: +381113752290